Selected Work

Real systems. Real results. Here's what we've built and what it did.

Hair and Beauty

Missed Call Text-Back System

Make.comTwilio

When a call goes unanswered, an SMS fires within 60 seconds; apologizing, offering a booking link, and inviting a reply. Leads that would have called the next salon book with you instead.

  • Captures lost bookings automatically
Hair and Beauty

No-Show Recovery Automation

Make.comTwilioVagaro API

No-show? An immediate text goes out. Another follows the next day. A rebook offer fires on day 3. A discount kicks in on day 7 if they still haven't booked. Recovers 20-30% of clients you'd otherwise lose for good.

  • Recovers 20-30% of no-shows
Hair and Beauty

Automated Review Request System

Make.comTwilio

Two hours after every appointment, a text goes out with a direct Google review link. No response in 48 hours? A follow-up fires automatically. Salons using this see 3-5x more reviews than asking in person.

  • 3-5x more Google reviews
Hair and Beauty

Appointment Reminder Sequence

Make.comFresha/Vagaro

Clients get a reminder 48 hours out and again 2 hours before. They confirm or cancel with one tap. Cancellations trigger an instant rebook offer, and notify the stylist to fill the slot before it's wasted.

  • Reduces no-shows by up to 40%
Hair and Beauty

Win-Back Campaign for Inactive Clients

Make.comAirtable

Any client who hasn't booked in 60 days gets a personalized text: a we-miss-you message and a 15% off offer with a direct booking link. Runs every month on autopilot. Zero manual work.

  • Reactivates lapsed clients on autopilot
Hair and Beauty

AI Receptionist — Inbound Call Handling

VAPIElevenLabsMake.com

AI answers every call 24/7: handles pricing questions, checks availability, books appointments directly into the system, and texts a confirmation. Trained on your exact services and staff. You never miss a booking again.

  • 100% of calls answered
  • Bookings captured after hours
Hair and Beauty

New Client Welcome Sequence

Make.comTwilio

First-time booking? A 3-message sequence runs automatically over 7 days: a warm welcome, pre-appointment tips, and a post-visit check-in that asks for a review. Turns one-time visitors into regulars.

  • Higher first-visit retention
Hair and Beauty

Instagram DM Auto-Response for Bookings

ManyChatMake.com

Someone DMs asking about pricing or availability? AI replies instantly with the right info and a booking link, at any hour. Converts social media interest into booked appointments instead of ignored messages.

  • Converts social DMs to bookings
Real Estate

Speed-to-Lead AI Response System

Make.comOpenAITwilio

New Zillow lead? An AI SMS fires in under 60 seconds, referencing the exact property, asking about pre-approval and timeline, and routing serious buyers directly to you. Leads contacted in under 5 minutes are 21x more likely to convert.

  • 60-second lead response
  • 21x higher conversion rate
Real Estate

Cold Lead Re-Engagement Sequence

Make.comFollow Up BossOpenAI

Lead went quiet? A 6-touch sequence runs over 30 days: market updates, new listings matching their criteria, price drop alerts. Personalized. Automated. Agents consistently re-engage 30-50% of leads they'd written off.

  • Reactivates 30-50% of dead pipeline
Real Estate

AI Lead Qualification Chatbot

VoiceflowMake.comOpenAI

Website chatbot qualifies every lead 24/7: budget, location, timeline, financing. Scores them hot, warm, or cold. Alerts the agent only for serious buyers. Syncs everything to the CRM automatically. Saves 5+ hours a week on manual qualification.

  • 5+ hours/week saved
  • Only serious leads reach the agent
Real Estate

Post-Showing Follow-Up Automation

Make.comTwilio

Right after every showing, a text goes out: thank you, any questions, ready to offer? Silence for 48 hours? A follow-up fires with a quick market comparison. Keeps momentum without the agent having to chase.

  • Faster offer decisions
  • No lead left without a follow-up
Real Estate

CRM Auto-Population from Lead Sources

Make.comFollow Up Boss API

Every lead from Zillow, Realtor.com, Instagram, or referrals creates a CRM contact automatically. Tagged by source, assigned a follow-up sequence, and flagged to the agent. Manual data entry drops to zero.

  • Zero manual CRM entry
  • No lead falls through the cracks
Real Estate

AI Voice Agent for Inbound Inquiries

VAPIElevenLabsMake.com

AI answers inbound calls 24/7 and qualifies on budget, timeline, and pre-approval, books a callback, and texts a confirmation. By the time the agent speaks to a lead, they already know they're serious.

  • Zero missed calls
  • Pre-qualified leads only reach the agent
Real Estate

Listing Alert Automation for Buyer Leads

Make.comMLS APITwilio

New listing matches a buyer's criteria? A personalized SMS fires within minutes with the address, specs, price, and a showing request link. The agent who responds first wins, this makes sure that's always you.

  • First response every time
  • More showings booked
Real Estate

Referral Request Automation

Make.comTwilio

30 days after every closing, a personalized congratulations message goes out, and asks if they know anyone buying or selling. Runs for every deal automatically. Turns happy clients into a steady referral source without lifting a finger.

  • Consistent referral pipeline
  • Zero manual outreach
General

AI Chatbot for Website FAQ

VoiceflowOpenAI

Trained on your actual services, pricing, and policies. Answers questions 24/7, captures lead contact info, and escalates to a human when needed. Visitors get answers instantly, and you wake up to qualified leads in your inbox.

  • 24/7 lead capture
  • Fewer repetitive enquiries
General

Google Review Response Automation

Make.comOpenAIGoogle Business API

Every new Google review: 5 stars or 1 star, gets an AI-drafted response written in your voice. You approve it, then it posts. Your profile stays active and engaged without spending 20 minutes a week on copy.

  • Stronger local SEO
  • Professional responses on every review
General

WhatsApp Business Automation

Make.comWhatsApp Business API

Auto-responds to WhatsApp enquiries, sends appointment confirmations, shares menus or listings, and follows up after every interaction. Built specifically for the UK market where WhatsApp is how clients actually communicate.

  • Instant responses on WhatsApp
  • Higher UK client engagement